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I signed up to It's Just Lunch, paid by credit card over the phone from the UK and never heard from them again. This was in March, with the promise that the dates would start in April. April, May, June, came and went and nothing. I have phoned them many, many times but they fob me off with their stupid, horrible, fake 'happy to help' voices over the phone, but no explanations, no apologies, and no refund, despite my constant requests. There's never anyone there who has the authority to issue or deal with a refund, and to speak to a manager I've had to put in a request and they call me back within 24 hours. When someone did call me back, she just said she didn't have authority to give me the refund and that she'd call me back when she's spoken to someone who did. But guess what - no call. They are just a load of thieves with no intention of paying me back, so it would seem. PLEASE DO NOT GO ANYWHERE NEAR THIS COMPANY.
In summary, I would not recommend It’s Just Lunch to a friend.
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